Shipping policy
Hope Matshepo Holdings PTY(ltd) | Shipping Policy
2022/372397/07
Standard delivery: 3–7 business days.
Express delivery (if available): 1–3 business days.
Delivery times may vary depending on location and carrier availability.
Shipping Charges
Shipping fees are calculated at checkout based on the delivery address and selected shipping method.
Free shipping may be available for orders above a specified amount.
Order Fulfilment & Delivery
- Orders are processed and shipped only after payment is completed.
- Acceptance of an order occurs only once the product has been dispatched.
- Delivery partners receive your name, phone number, and delivery address for order fulfilment.
- We communicate tracking updates as part of order fulfilment.
Additional Notes
We reserve the right to refuse or cancel any order due to product unavailability or other reasons outlined in our Terms & Conditions.
Shipping Charges
Shipping fees are calculated at checkout based on the delivery address and selected shipping method.
Free shipping may be available for orders above a specified amount.
Order Fulfilment & Delivery
- Orders are processed and shipped only after payment is completed.
- Acceptance of an order occurs only once the product has been dispatched.
- Delivery partners receive your name, phone number, and delivery address for order fulfilment.
- We communicate tracking updates as part of order fulfilment.
Additional Notes
We reserve the right to refuse or cancel any order due to product unavailability or other reasons outlined in our Terms & Conditions.